ADDRESS Atatürk International Airport, DHM, Istanbul Yesilkoy 34830, Turkey

Telephone: (0)212 663 6400

Fax:(0)212 663 6250

E-mail: info@dhmiata.gov.tr

Website: http://www.dhmiata.gov.tr

Location: The airport is located 24km (15 miles) west of central Istanbul

Country code: 90

Airport code: IST TIME ZONE GMT + 2 (GMT + 3 between Apr-Oct)

NUMBER OF TERMINALS: 2

TRANSFER BETWEEN TERMINALS A walkway with escalators and travelators connects the two terminals. In early 2000, a new International (Dishatlar) Terminal was built and the old International Terminal became the Domestic (Içhatlar) Terminal.

DRIVING DIRECTIONS From central Istanbul, drivers should take the E-5 or O-1/O-2 motorways to the airport.

CAR PARKING There is a car park located at each terminal; there is space for 7200 cars in covered and open-air car parks at the International Terminal.

CAR HIRE Car hire companies include Avis, Budget, Europcar, Hertz and Thrifty. The car hire counter is located in the International Terminal (Arrivals) just after the baggage reclaim area.

PUBLIC TRANSPORT Road: Taxi: Taxis or Dolmus (shared taxis) are available from the airport. Bus: Havas airport buses run to central Istanbul every 30 minutes at peak times, and hourly at around 1200 and at night (journey time: approximately 30 minutes). Public bus no. 96 runs into town approximately every hour 0700-1940.

INFORMATION AND HELP DESKS Information desks are located in both terminals; there is also a tourist information desk in Arrivals in the International Terminal. Staff at the desks can provide information on facilities and services available at the airport, and on hotels and tourist attractions in Istanbul. They can also assist disabled passengers and passengers travelling with young children.

AIRPORT FACILITIES Money and communications: There are three banks, an ATM and three bureaux de change. Post offices are located in both the International and the Domestic terminals. Shopping: There is 24-hour shopping at the airport and a duty-free shop in the International (Dishatlar) Terminal. Eating and drinking: There are 24-hour restaurants, snack bars, cafés and bars. Other facilities: First aid facilities are available.

CONFERENCE AND BUSINESS FACILITIES There is a conference centre with technical facilities for up to 200 delegates in the International Terminal.

DISABLED FACILITIES The airport has lifts and wheelchair-accessible toilets, and disabled passengers can move easily around the Arrivals area. Disabled passengers requiring assistance with boarding aircraft are advised to contact their airline in advance. Wheelchairs are available at the airport, but passengers should make advance arrangements with their airline.

SABIHA GOKCEN AIRPORT

Istanbul is Europe's gateway to the East. Istanbul Sabiha Gokcen International Airport is located 20 km east of the Asian centre of Istanbul and 45 km east of the European centre.

TERMINALS AND CHECK-IN There are two terminals at the airport and they are located within walking distance of one another.

AIRPORT FACILITIES As for refreshments and meals, there are several restaurants and cafés in the departure hall. The VIP lounge is located in departures A and the CIP lounge is located in departures B. A post office is also available in the terminal.

BUSINESS AND MEETING The CIP lounge, located in departures B of the international terminal, is equipped with a business centre. Telephones, fax machines and Internet access are provided to passengers.

Duty-free shops are located in the international terminal's departures hall. Gift shops, bookshops and a travel accessories shop are available. There are also a variety of duty-free shops in the arrivals hall in the international terminal. ATMs are located in both terminals, with a bank in the departures B of the international terminal.

DISABILITY ASISTANCE Facilities in the arrivals hall are positioned on one level, permitting passengers with mobility difficulties to move around with ease. Specially adapted toilets are provided in both terminals and lifts can be used to access the various eateries on the mezzanine level of the international terminal. Those needing special assistance with boarding should contact their airline in advance.

There are two information counters located in the international terminal: one in departures A and another in departures B. There is an information desk in the domestic terminal as well.

Airport information: +90 (0) 216 585 5000

Flight information: (http://www.sgairport.com/flightinfoEN/default.htm)

ISTANBUL SABIHA GOKCEN INTERNATIONAL AIRPORT TRANSPORTATION By taxi Taxis are available 24 hours a day to destinations in and around Istanbul. Costs can range up-to US$65 for a trip into Istanbul's city centre.

By car Driving to the airport from Istanbul city centre, follow the E-6 express highway or the E-5 highway. Take the Pendik/Kurtky exit to reach the airport. The trip should take about 30 to 45 minutes.

By rail The closest railway connection is located 6 km away. This connects with districts in Istanbul and neighbouring towns and cities.

By bus A regular shuttle bus operates between the terminals and the city centre, with journeys taking between 30 to 45 minutes. This service also links Sabiha Gokcen International Airport and Ataturk International Airport in a journey taking approximately one hour. The Seabus Port is located 8 km away. This connects with the various districts of Istanbul, as well as neighbouring towns and cities.

There is a 24-hour car park for both short- and long-term parking in front of the airport. Short-term parking is also provided next to the main terminal building.

Airport information: +90 (0) 216 585 5000

Flight information: (http://www.sgairport.com/flightinfoEN/default.htm)

ISTANBUL AIRPORT TRANSFER REQUEST